100% Money-Back Guarantee
The Infinity Ink includes revisions with each assignment. In order to nail down the perfect tone and voice for your goals, we understand that sometimes it takes a couple of tries. If you are unhappy with your product, our writer will revise accordingly to better fit the scope of your original job order. Just let us know what you would like changed.
If you are still not happy with the product after revisions, we will not charge you. You will be provided with a full refund in the following cases:
- The order has still not met the specifications of your original request including tone, voice, things to be mentioned, things to be avoided, keywords and references.
- Quality standards are not at an expert level and typos, grammatical errors or improper punctuation is included in your work.
- Content is not found to be completely original.
- Deadlines have been missed without reason or notice.
- Refund requests must be submitted within 72 hours of content delivery.
*Please note that if your order is cancelled and refunded, you do not retain the copyright on the work submitted to you, and we would politely ask that you do not use it for any official or unofficial purpose.
Our expert writers are our bread and butter, so to protect their information we keep our writers anonymous. However, if you need their names and credentials we’d be happy to share them with you upon agreement of a non-solicitation.
In the same light, we understand that working together is a two-way street. We respect the information you provide us to create quality material for your business. We will never resell or reuse any of the content created for you and always keep everything you disclose to us 100% confidential. If you have any reservations, we’d be happy to sign a nondisclosure agreement on your behalf.
Order cancellation can be initiated by either the client or TII if your content has not yet been put in progress and assigned to a writer by the time you initiate a cancellation request. If you would like to change the scope of your order, we can do so for you under these same conditions.
100% Money-Back Guarantee:
If you are not satisfied with your content after revisions, please contact us via email at firstname.lastname@example.org or request a call back here to explain the reasons for your dissatisfaction. If these reasons validly meet the above criteria, we will reimburse you in full.